Software Planner is an award winning application lifecycle management (ALM) tool that helps Information Technology (IT) departments manage all components of software development including managing customer requirements, project deliverables, test cases, defects, and support tickets.

Coupled with collaborative tools like document sharing, team calendars, interactive dashboards, knowledge bases and threaded discussions, teams begin communicating more effectively and begin delivering solutions quickly and with high quality.

Used by over 70,000 users in 24 countries, Software Planner helps great companies like Acer Computers and Procter and Gamble manage their software projects with maximum effectiveness.

Bug Tracking

Many large companies already use bug tracker software to improve their software quality.  Because of costs, many small to mid-sized companies use spreadsheets and home grown solutions for their bug tracking software, which are less than optimal. 

In recent years, a number of low-cost bug tracker software solutions have become available, allowing small to mid-sized companies to manage projects with the same level of quality as enjoyed by bigger companies. Below are some things to think about when choosing bug tracking software for small to mid-sized companies. 

• Rent vs. Own.  Choose a provider that allows you to "rent" the software for a low monthly fee instead of purchasing the base product, which is more expensive.  Some vendors allow renting software like this for as little as $30 per concurrent user per month.
• Look for Concurrent User Licenses.  Look for a provider that offers concurrent user licenses.  This licensing scheme allows you to have any number of people use the software, it simply limits the number of people that can use it at the same time. This model also allows you to grow your licenses as your team grows.
• Manage all Phases of the Software Lifecycle.  When choosing a solution, look for one that is web-based and manages all phases of the software lifecycle, including customer requirements, test cases and defect, bugs and issues.  Document sharing and integrated discussion forums are a plus.

How is Software Planner different from other ALM products?

Single tool - Software Planner provides features for managing all phases of the software development lifecycle within a single integrated tool. Most ALM vendors require you to purchase separate products (or suites) that require separate licensing, which can be very costly.

Project Methodology Independent – Software Planner works well with any project methodology including Agile, Waterfall, Iterative, and Spiral. It does not force you into a specific methodology; it embraces your chosen methodology.

Feature Based Pricing – Some teams need to manage all phases of the lifecycle, while others just need to manage specific areas (like defects, test cases, customer specifications, etc). Software Planner allows you to purchase its features ala cart so that you pay for only the features you need.

Concurrent Licenses – Most ALM vendors offer only NAMED user licenses, requiring you to purchase a license for every person that uses the software. Software Planner provides concurrent licenses; you purchase only the number of users you wish to simultaneously connect to the software. Concurrent user licenses allow you to setup an unlimited number of users and normally require about 1/3 the licenses as the traditional named user license.

No Hassle Pricing – Software Planner’s competitive pricing is published on our website and does not change from one client to another. We offer consistent discounts based on long term commitments and volume purchases.

Future Product Versions at no Cost – Our Software-as-a-Service (SaaS) clients receive future products at no additional cost. Our Enterprise clients in good standing (paid annual support) also receive major and minor versions at no additional cost.

Backed by Outstanding Support – Pragmatic Software’s support enjoys a 92% customer satisfaction rating. Our core competencies are built around providing excellent support. By providing searchable knowledge bases and an easy-to-use support ticket system, you can expect to receive a support follow-up with 1 to 2 hours during business hours. Our support engineers are polite, professional, and quick to react to any questions or issues you raise.