Web Information Center is a team portal that allows companies to manage their projects, customer relationships (CRM) and customer support issues quickly and effectively. 

Powered with tools for managing project deliverables combined with collaborative features like team calendars, document sharing, threaded discussions and graphical dashboards, teams begin communicating and providing better service to their customers.

The CRM feature offers the ability to import contacts, create email templates and send out email campaigns to your opt-in contacts. As email recipients click on links within the email, you are notified via email and a campaign report shows the number of people that opened the email and the people that clicked on each link within the email.

How is Web Information Center different from other Portal products?

Feature Based Pricing – Some teams need to manage project plans, contacts, run email campaigns, share documents, hold discussion forums, etc, while other teams only want to do customer relationship management. Web Information Center allows you to purchase its features ala cart so that you pay for only the features you need.

Concurrent Licenses – Most vendors offer only NAMED user licenses, requiring you to purchase a license for every person that uses the software. Web Information Center provides concurrent licenses; you purchase only the number of users you wish to simultaneously connect to the software. Concurrent user licenses allow you to setup an unlimited number of users and normally require about 1/3 the licenses as the traditional named user license.

No Hassle Pricing – Web Information Center’s competitive pricing is published on our website and does not change from one client to another. We offer consistent discounts based on long term commitments and volume purchases.

Future Product Versions at no Cost – Our Software-as-a-Service (SaaS) clients receive future products at no additional cost. Our Enterprise clients in good standing (paid annual support) also receive major and minor versions at no additional cost.

Backed by Outstanding Support – Pragmatic Software’s support enjoys a 92% customer satisfaction rating. Our core competencies are built around providing excellent support. By providing searchable knowledge bases and an easy-to-use support ticket system, you can expect to receive a support follow-up with 1 to 2 hours during business hours. Our support engineers are polite, professional, and quick to react to any questions or issues you raise.