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User Acceptance Testing Report Owners and List of Contacts NameEmailPhoneRoleJoe TestLeadSystem Test LeadJane ProgramMgrProgram ManagerJane ProdSupport  Production Support MgrSusie User ProjectLeadUser Project Lead Signoffs PhaseNameDateSignatureUser Acceptance Test ReleaseJohn Doe, PM/DM Joe Tester, System Test Lead Jane ProdSupport, Production Support Mgr Joe User Mgr, UM Joe Customer, Customer xx/xx/xxRevision History DateReason for change(s)Author(s)Mm/dd/yyFirst DraftJohn Doe Table of Contents  TOC \o "1-3" Revision History  PAGEREF _Toc193880993 \h 1 Purpose of Document  PAGEREF _Toc193880994 \h 3 Installation Procedures  PAGEREF _Toc193880995 \h 3 Defect Entry and Resolution  PAGEREF _Toc193880996 \h 3 Responsibilities  PAGEREF _Toc193880997 \h 3 Drop Schedule  PAGEREF _Toc193880998 \h 4 Open Defect Items (Severity 1 and 2)  PAGEREF _Toc193880999 \h 4 System Test Coverage  PAGEREF _Toc193881000 \h 5 Defect Analysis  PAGEREF _Toc193881001 \h 5 Test Case Analysis  PAGEREF _Toc193881002 \h 5  Purpose of Document The purpose of this document is to briefly explain the test coverage and open issues of the [ProductName] project at the time of the release to User Acceptance Testing (UAT). Installation Procedures Project Management is responsible for the installation of all [ProductName] components in the test environment. Refer to the operations guide for more detail. Defect Entry and Resolution Defects will be entered directly into the Software Planner System ( HYPERLINK "http://www.SoftwarePlanner.com" http://www.SoftwarePlanner.com) by the users and system testers. The same procedures that are in place for system test defect entry will be in place for UAT defect entry. Development / test triage meetings are held daily beginning [StartDate] from 1:00 to 2:00 PM in conference room xxxx. User triage conference calls are held daily beginning [StartDate] from 9:30 10:00 AM. Responsibilities Project Management is responsible for the installation of [ProductName] in the UAT environment. This has been already been done as of mm/dd/yy. The system test team is responsible for running the build verification tests (BVT); i.e. making sure the drop to UAT is as good or better than the system test build. This has already been done as of mm/dd/yy. The [ProductName] Development teams are responsible to investigate and resolve system or interface Defects. Project managment is responsible for the installation of all subsequent development releases to the UAT environments. The system test team is responsible for running the build verification tests on all subsequent new builds in the UAT environment (depending on the type of fix). Drop Schedule All drops to UAT will first be system-tested. The drops to the UAT environments will occur daily no earlier than 5pm or upon special request. The drops will be named using the date of the expected install into the UAT environment and follow the system testing Rev# format (e.g., 1.1.0001). The build that will be placed in the UAT environment have been installed in the system test environment first and regression tested (some builds will require regression testing by system test team in the UAT environment). Open Defect Items (Severity 1 and 2) Defect #29 Invalid Page Fault upon accessing XYZ as a registered Subscriber (HL GPF with IE 5.01) Resolution Approach: A team of 5 are working on a number of different approaches to resolve, including isolating variables to pinpoint the problem, which we believe is related to our use of SSL. WebResponse is also experiencing GPFs during HL Reg. There are known issues (by the IE group) with SSL and the WinInet.DLL. A log has been opened with production support. Expected Resolution Date: TBD Contingency Plan: It may be possible to use HTTP instead of HTTPS during UAT to ensure that functionality can continue to be tested. We can achieve this by making SSL option on the IIS (for the browser), and allowing the browser to connect to URLs using HTTP. Defect #71 If "disable cookies" selected, user browser crashes. Resolution Approach: We are working on a solution to determine if the user has cookies enabled. Expected Resolution Date: TBD Contingency Plan: Must educate users to always have cookies enabled. System Test Coverage All items listed in the Test Design document were fully tested. Defect Analysis This report shows the number of resolved or closed bugs at each severity level, and how they were resolved ResolutionSeverity 1Severity 2Severity 3Severity 4SubtotalBy Design1467431Duplicate10102External20237Fixed1512271670Not Repro00000Postponed01102Won't Fix4512627Totals36245029139Test Case Analysis This report shows the number of test cases that have passed, failed, and untested SectionTotal CasesNot TestedFailPassPrint Engine7007Client Application510051Security2002Outsource Shipping3003Exception Reporting9009Final Report Output4004Version Control2002Manifest Reporting 2002User Acceptance Test Cases827507Grand Total16275 086     SmartBear Software 7935 E. Prentice Avenue, Suite 105 Greenwood Village, CO 80111 303.768.7480 (Main) 303.768.7481 (Fax)  HYPERLINK "http://www.AutomatedQA.com" www.SmartBear.com .  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" # $ % & ' ( ) * + , - . / Oh+'0 0 HT t    Pragmatic Software Co., Inc. Edge User Interface Style GuideSteve MillerPragmatic Documents.dotxSteve Miller8Microsoft Office Word@vA@pm2@@Vcgc'+՜.+,D՜.+,H hp|  & 5 Pragmatic Software Co., Inc. TitleH(T\0 _PID_HLINKS _TemplateIDAi8$ http://www.softwareplanner.com/$i8 http://www.softwareplanner.com/$i8 http://www.softwareplanner.com/$~,http://www.automatedqa.com/$TC300001821033  !"#$%&'()*+,-./0123456789:;<=>?@ABCDEFGHIJKMNOPQRSTUVWXYZ[\]^`abcdefghijklmnopqrstuvwxyz{|}~Root Entry Ftc'@Data L%1Table_{WordDocument SummaryInformation(DocumentSummaryInformation8MsoDataStorepc'ெc'GVXG3LPP==2 ֘c'oc'Item  PropertiesJPNNKFGJGS3UMI==2 ֘c'ெc'Item  PropertiesUCompObjy 2008-01-17T00:00:00This guide is use to ensure that new screens created within the Pragmatic Software framework adhere to the style elements defined with the Edge user interface.   F'Microsoft Office Word 97-2003 Document MSWordDocWord.Document.89q