|
~ FOR IMMEDIATE RELEASE ~
December 8, 2004
Pragmatic Office version 5.10 – PR 0050/0TR
More Information – Contact Lynn Cranford at
800-773-7785
No Kill Date!
PRAGMATIC OFFICE 5.10
FEATURES TEAM COLLABORATION
AND SALES LEAD MANAGEMENT
Customizable Web
Based Total Office
Communication & CRM Tool for Customer Tracking
 Pragmatic
Software Company Inc., introduces the latest release of Pragmatic Office (version
5.10), a
customizable web based solution for total office communications and sales lead management. Pragmatic Office (http://www.PragmaticOffice.com)
is a web-based project collaboration tool that allows teams to
share documents, manage sales leads, contacts and project deliverables.
"Pragmatic Office already has many collaborative features, such as file
sharing, project management, customer relationship management, discussion forums
and calendar/appointment management", said Steve Miller, President of Pragmatic
Software. "Our new release builds on these features by improving our team
collaboration features, enhancing sales lead management and providing more robust reporting", adds Miller.
Team Collaboration
The latest version of Pragmatic Office is designed to enhance collaboration by
allowing project managers to request status of tasks from team members online.
For example, a project manager can see all tasks assigned to a specific team
member. Items that are overdue turn red,
quickly identifying slipping tasks. The project manager can also sign up
for a nightly email report that shows all Overdue items owned by the
project manager and assigned to their team members. Last, the new features
of Pragmatic Office allow a project manager to request status from a team member
by clicking a "Request Status" link for any task. Once clicked, it
sends an email to the team member asking for status. In turn, the team
member receives the email and responds to the status request without logging
into Pragmatic Office. Once done, an email is automatically sent back to the
project manager and notes are attached to the task showing the request and
receipt of status. This process enables complete collaboration on
all tasks and empowers the project manager to quickly collect status from their
team members.
Enhanced Sales Lead Management
Pragmatic Office 5.10 allows sales teams to track their sales leads and
prospects. It allows them to set call back dates, manage workflow, and quickly identify
prospects to call back, as their information turns red
when overdue for a call back. Detailed notes can be added and viewed upon
talking with sales leads, providing sales teams with a chronological history of
all conversations held between the sales lead and the sales rep. Mail
campaigns are also supported, as Pragmatic Office allows printing of mailing
labels for sales leads.
More Robust Reporting
Pragmatic Office was enhanced with more robust reporting, including a
myriad of new sales lead, contact and project management reports. The newer reports allow trending of
project tasks over time, allowing teams to spot trends and determine
how well their team tasks are progressing. Ad-hoc reports can also be created by team members, where they
can select the items they wish to appear on the report, the report layout, and
the filter criteria. For Enterprise clients, Pragmatic Office has full
integration with Business Objects Crystal Reports®,
allowing teams to create their own custom reports and post them into Pragmatic
Office for others to use. This integration empowers teams to post reports
from other SQL based databases (like Oracle, SQL Server, etc), allowing
Pragmatic Office to double as a full reporting solution for all areas of their business.
Pragmatic Office is offered as a monthly subscription starting at $ 60 per
month (2 concurrent users), as well as a
scalable enterprise solution
that can handle thousands of simultaneous users and can be branded and tailored
to exact client needs.
Founded in 1992, Pragmatic Software Company, Inc. based in Denver, Colorado
is an Internet software company that provides software products, web-based
professional solutions and software consulting services. For more
information on Pragmatic Software, go to
www.PragmaticSW.com or contact
Lynn Cranford at
(800) 773-7785. For more information on Pragmatic Office, visit
http://www.PragmaticOffice.com.
To see an on-line copy of this press release, navigate to
http://www.pragmaticsw.com/Press Releases/PressRelease-0050.htm.
|