Software Planner is an award winning application lifecycle management (ALM) tool that helps Information Technology (IT) departments manage all components of software development including managing customer requirements, project deliverables, test cases, defects, and support tickets.

Coupled with collaborative tools like document sharing, team calendars, interactive dashboards, knowledge bases and threaded discussions, teams begin communicating more effectively and begin delivering solutions quickly and with high quality.

Used by over 70,000 users in 24 countries, Software Planner helps great companies like Acer Computers and Procter and Gamble manage their software projects with maximum effectiveness.

Bug Management

By taking an analytical approach to bug management, teams can quickly improve the quality of their software releases.  Below are some tips for better bug management:

• Categorize bugs by status, priority and severity.  This ensures that the most critical bugs are corrected first and that trivial bugs are addressed at a later time.
• Analyze bug statuses over time.  Each day, keep track of how many bugs are active, resolved, closed, etc.  This will provide insight into how your release is progressing.
• Bug Management should be a collaborative effort.  Sending bug information via email is not an effective way to enhance quality assurance.  A better way is to use a web-based online system to manage bugs, allowing all project participants a central place to share bugs. 

How is Software Planner different from other ALM products?

Single tool - Software Planner provides features for managing all phases of the software development lifecycle within a single integrated tool. Most ALM vendors require you to purchase separate products (or suites) that require separate licensing, which can be very costly.

Project Methodology Independent – Software Planner works well with any project methodology including Agile, Waterfall, Iterative, and Spiral. It does not force you into a specific methodology; it embraces your chosen methodology.

Feature Based Pricing – Some teams need to manage all phases of the lifecycle, while others just need to manage specific areas (like defects, test cases, customer specifications, etc). Software Planner allows you to purchase its features ala cart so that you pay for only the features you need.

Concurrent Licenses – Most ALM vendors offer only NAMED user licenses, requiring you to purchase a license for every person that uses the software. Software Planner provides concurrent licenses; you purchase only the number of users you wish to simultaneously connect to the software. Concurrent user licenses allow you to setup an unlimited number of users and normally require about 1/3 the licenses as the traditional named user license.

No Hassle Pricing – Software Planner’s competitive pricing is published on our website and does not change from one client to another. We offer consistent discounts based on long term commitments and volume purchases.

Future Product Versions at no Cost – Our Software-as-a-Service (SaaS) clients receive future products at no additional cost. Our Enterprise clients in good standing (paid annual support) also receive major and minor versions at no additional cost.

Backed by Outstanding Support – Pragmatic Software’s support enjoys a 92% customer satisfaction rating. Our core competencies are built around providing excellent support. By providing searchable knowledge bases and an easy-to-use support ticket system, you can expect to receive a support follow-up with 1 to 2 hours during business hours. Our support engineers are polite, professional, and quick to react to any questions or issues you raise.